'The fact is everyday of our business lives we are being judged in three ways! How we look, how we speak and how we behave! From the moment we meet a client to the moment we clinch the deal.'


'In the business world the combination of good manners, charm and style is hard to beat.’

Julie tailors and develops each topic to the need of the organisation. Each topic has impact, is innovative, fun and encourages active interaction from participants.

Some of the topics include:

The Importance of Etiquette

Handshaking - when and how

Networking - the art of mingling

Making an Effective Introduction

Business Conversations - what to talk about in a business setting

telephone/email etiquette

Dining with clients or colleagues

Etiquette for success - making an overall positive impression to everyone.